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How to Fix Internet Explorer Browser not Working Issue on Windows PC

Browser Issues

Internet Explorer Errors

The “Internet Explorer Has Stopped Working” is one of the most common browser issues, which Windows users face from time to time. Internet Explorer has been a go-to browser in Windows PCs for a while now. The browser is reliable and fast in the latest Windows operating system, but there are times when it stops working in previous versions of Windows OS. Regardless, you can fix the temporary crash of IE on Windows PC with the below troubleshoots.

Cache Clearing Method

First up, clear the browser cache of Internet Explorer. Usually, it can be done via Settings, but if IE is not responding, you will need to run the Disk Cleanup utility in your PC. Once it opens on the desktop, choose C: Drive where the cached files exist in the system; searching may take a while but once a new window opens, select Temporary Internet Files and click OK to proceed.

Once cleaned, run your virus removal software to clear malware in the system just in case if it is infected. Reboot the system and also try navigating to the browser’s Tools > Internet Options > Security > Reset all Zones and set it as Default.

Try Clearing Browser Add-ons

Virus Removal

Browser Add-Ons Clearing

If Internet Explorer resumes working, then you are good to go. However, if you happen to notice the same error message on Windows 7, you may need to run the browser on No Add-Ons mode. For that, navigate to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-Ons). This would open Inter Explorer without plug-ins, toolbars or incompatible add-ons, which you may have installed previously. If the browser works fine on the said mode, then chances are that one of the add-ons may be the causing the issue.

To disable the add-ons on IE browser, navigate to Manage Add-Ons from Settings denoted by a gear icon. Then look under the Toolbars and Extensions. Disable the add-ons one by one in order to figure out which one causes “Internet Explorer Has Stopped Working” issue.

Resetting the Browser Settings

If none of the above methods work, go to Internet Options, choose the Advanced option, and click on Reset. This would remove the temporary files, add-ons, and so forth while resetting the browser settings to default. You may need to install the add-ons again if you choose this quick fix troubleshoot for Internet Explorer on Windows PC.

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