Category Archive Browser Issues

What To Do When Google Chrome Keeps Freezing?

Google Chrome Keeps Freezing

Google Chrome Keeps Freezing

Google Chrome is the most widely used web browser due to its simple user interface and responsiveness. But, just like any other browsers, Google Chrome keeps freezing, crashes, or stops responding. There can be multiple reasons for it and you can fix them by methodical troubleshooting steps. The purpose of this article is to guide you through a couple of those steps so that you can fix some common issues.

Shared below are some of the chrome browser issues and their fixes, read ahead to better understand.

Ensure There Are No Internet Problems

The first thing that you must check when there is any kind of chrome browser issue is to check if the internet connection is down or not. For this, open settings form the Start menu and open Network & Internet, in it ensures that the network status is “You’re connected to the internet”. If the status is otherwise, then you must troubleshoot the internet connection. If the step detailed above didn’t resolve the current chrome browser issues, then check the internet connection on a different browser. If it connects, then it is not an internet issue, but the problem is with the Chrome browser.

Chrome Wasn’t Closed Properly

You should know that when you close the tabs, it might not stop the processes, over time it accumulates using up the RAM and Google chrome keeps freezing or won’t respond. If you do not fix it, the browser won’t open at all or crashes frequently. To check whether this is the reason, right-click the taskbar and in the menu choose Task Manager. In the window, under the Processes tab look for Chrome processes and their memory usage. If they are running as anticipated, then right-click on the topmost Google Chrome process and select End Task. This will close all running processes, clear the RAM and relaunch Chrome browser to see if it is working properly without any hiccup.

Browser Extensions

Chrome Browser Issues

Chrome Browser Issues

Another reason for Google chrome keeps freezing due to bad, malicious, or suspicious browser extensions. Knowing which extension is causing the problem can be a difficult task, so the easy method is to disable them all; to execute it do the following steps.

  • Open Google Chrome browser and in the URL field, type in “chrome://extensions/” and hit Enter.
  • In the Extensions page that opens next, disable all active extensions. Once they are disabled, close the Chrome browser.
  • Relaunch it, again in the URL field type in “chrome://extensions/” and hit Enter.
  • Enable the extensions one at a time and check, when you find the one that is causing browser freezing, uninstall that extension.

Relaunch the browser and it will be running smoothly without any issue.

A Brief Overview About Browser Hijacker Chrome Virus

Chrome Keeps Crashing

Chrome Keeps Crashing

Of the many chrome browser issues, Google chrome virus is a malware that gives pop-ups, fake warnings and causes automatic redirecting to risky pages automatically installing dangerous programs compromising your computer. Just like any other malicious programs there are different versions of it that can cause various types of infiltrations and information breaches. This includes stealing personal information, banking details and other types of sensitive information. Here we will discuss the browser hijacker variant of Google chrome virus and mention other types of this malware.

What Is Browser Hijacker Chrome Virus?

It is a type of malware that redirects the browser to questionable websites that can compromise your sensitive information. It is similar to Internet Explorer redirect virus, Bing redirect, Firefox redirect virus and Yahoo redirect virus; this particular one targets Google Chrome browsers specifically. It shows symptoms other than redirecting to shady websites, increases the number of ad’s, chrome keeps crashing, increased pop-ups and appearance of shady browser extensions. As mentioned earlier it is a browser hijacker and cannot cause direct damage to the PC.

One of its biggest problems is that it increases the chances of coming across unwanted malicious programs and getting infected. This causes serious changes in the features of chrome browser like slight change in the search engine logo, chrome update notifications pop-up when you visit certain websites, redirection to websites with adult content etc.

The Threats Due To Chrome Virus

This malware is so flexible that a casual user may not spot it and the delay in its removal causes collection of information from infected PCs. Besides, it causes the installation of more unwanted and risky extensions or apps that accompany it. This is mainly used to make money by promoting contents in suspicious websites through pop ups or redirects by pay per clicks. Besides, it also tracks your browsing habits through cookies, beacons etc. that can be sold for money or payments as they are up for grabs.

Different Types Of Chrome Virus

Chrome Browser Issues

Chrome Browser Issues

Google Chrome Critical Error: This appears as a warning notification message very much similar to authentic Google Chrome warning about visiting a dangerous site. Here it usually says that a Trojan has infected the system and provides fake tech support details to fix the issue. The message usually looks unprofessional to a trained or experienced user, but an inexperienced user panics and might contact in the details provided.

Critical Chrome Update Virus: This is in the form of updates, fake alerts or notifications for program installations and continues redirects to commercial content. Here it causes the download of rouge and malicious software with you unaware of it that infects and causes drop in system performance.

So, if you notice any chrome browser issues with the aforementioned symptoms there is a very high chance that your system is infected with a Chrome virus.

How To Fix Resolving Host Issues In Google Chrome

Chrome Browser Issues

Chrome Browser Issues

When you open a site, the URL you entered on the address bar of Google Chrome should be resolved to its IP address for loading the page. This resolution will take place through the Domain Name System (DNS). The technical reason behind this issue is that the DNS servers, which are set by up your internet service provider (ISP) for finding a mapping to the specific URL you entered to your browser, takes too long to find a mapping address. This is one of the common Chrome browser issues you might often face. Hence, we are listing some of the possible solutions to fix this problem.

One of the straight forward ways to solve this issue is to directly open the IP address of the site. But this method is not always practical. In most cases you will not be aware of the IP address of a site. Also, sometimes a site can have multiple IP addresses or there can be more than one site in the same IP address in the shared web hosting scenario. Hence, other methods for solving this problem is necessary. The following are some of such measures that you can take for fixing this issue.

Switch To Public DNS

One of the easiest ways to fix this issue is by changing your DNS servers in the network settings. You can switch to a public DNS server that is available to you. After this, all your activities on the internet will be then routed through these systems for the purpose of resolving domains. When you switch to another server, it is necessary to close your chrome and reopen it. After this, you will see your site opening without a resolving host message.

Clear DNS Cache Of Your Chrome Browser

Chrome Keeps Crashing

Chrome Keeps Crashing

Your browser will use DNS caching to quickly load the sites that are frequently used. In this case, when you load a site, the IP address will be mapped from your cache. Hence, if there is any change in the original IP address from that is stored on the cache, the browser will have a lag in loading the page. Therefore, clearing your caches can help you to load your site without mapping through the caches.

Clear The Cache Of Your Local Computer

In addition to Google Chrome, your computer might also utilize the caching for enabling quick loading of the domains that you access repeatedly. So you can try this step also if your Chrome keeps crashing. Clean the local cache of the Windows thereby enabling quick loading of your site.

How To Stop Browser Tracking?

Chrome Browser Issues

Chrome Browser Issues

When you visit the websites, they track your activity on their platform by leaving cookies in your browser to make your next visit better and convenient. But, it can also be used to understand your preferences and browsing habits which are used by advertisers to show relevant online ads to you. You must have observed that when you visit popular websites for media consumption, they begin to show more and more relevant content based on your preferences. Similarly, it is very common to see advertisements based on your likes on social media, online shopping websites and search engines.

How Cookies Work?

They store information about the websites that you visited, the browsing pattern on websites such as what you select or click and store them on your browser. Take for example; when you visit a media website like a news or entertainment website, they store the cookies on your browser. Then, next time when you visit they will be able to showcase the best content on their website based on your preferences with the help of cookies. As a result, you will be willing to visit their site more often due to the increase in the overall experience and thereby increase traffic to the site.

Should You Be Worried?

Cookies are generally not harmful like malware because they do not expose any of your private information. But, if you are someone who is concerned about websites collecting information about your browsing habits, you can limit their activity in the web browser. But, some cookies cause chrome browser issues and it is better to remove them.

How To Stop Browser Tracking?

Chrome Plugins Not Working

Chrome Plugins Not Working

This can be achieved by disabling cookie tracking in the browser or on the website; besides, now websites show a notification when you visit the site asking for your permission. But, disabling it will also reduce certain site features. Also, if you want to totally avoid tracking you must enable “do not track setting” on your browser. Sometimes, because of the cookies users complain about chrome plugins not working. However, if you want to be not tracked at all then it is better to browse in private or incognito mode on browsers. But, this does not necessarily protect you from all kinds of browser tracking.

Even if you stop cookie tracking on the browser, websites can track you when you create an account on their website. Besides, you are also granting them permission to track and save information about your activity as well. Therefore, when you grant permissions for cookies or share information you are giving access to your unique browsing habits.

Most Frustrating Irritations Caused by Google Chrome

Chrome Keeps Crashing

Common Chrome Issues

The fact that chrome is one of the most preferred browsers in the world doesn’t make it perfect for use. Even though it received around fifty updates over the last years, the browser still faces certain rough edges making its use a less optimal online experience. Here are some of the ways to make Chrome less annoying.

Stop Accidental Closures

One of the major problem a chrome user face is the absence of protection chrome offers against closing all the tabs together accidentally without any warnings that ask if you are accidentally exiting the browser.

Chrome should offer the users a narrative prompt in situations you are about to close multiple tabs all of a sudden.

Block Annoying Data Requests

It is an annoying thing when chrome asks permission back to back before it allows certain websites to access the various locations on your phone. As you continue browsing, you will have to constantly keep telling Chrome to stop bugging you with these prompts by declining the request every time.

Update the Extensions

Google fails to include ways to update the already installed extensions which are a dumb thing when you are trying to get the latest version of an extension for plugging a very dangerous security hole.

Stop Auto-play of Videos

Chrome still doesn’t have an option to disable the auto-play of videos by default. This can be very annoying at times while you are browsing multiple things on the web.

Clean up the Mess

Google Chrome Not Responding

Troubleshooting Tips

If you tinker deeply for a long time in chrome, it will start to slow down or bug out regardless of how much troubleshooting you might have been attempting. But this is not a problem that doesn’t happen often.

The Problem with Guest Browsing

One of the greatest strengths of chrome is the way it tightly ties into your Google account and the Google ecosystem. It can also turn out to be the greatest weakness if your computer is used by multiple people. For example, you don’t want your brother to send an e-mail accidentally from your Gmail when he is over there for the game.

Kill the Tabs that Kill Your PC

Every time a website goes haywire, chrome keeps crashing. It also slows your computer down to crawl even if you are using a much powerful computer. You will have to kill the particular tab in situations like these without nuking the entire browser.

Troubleshoot and Diagnose Mozilla Firefox Issues

Flash Player Not Working On Chrome

Mozilla Firefox Issues

Most problems with Mozilla Firefox can be resolved by following the methods described hereunder. Try the following steps in their respective order to troubleshoot browser problems. If one troubleshooting step fails to fix the issue, proceed to the next one.

Restart Your PC

Sometimes issues can be fixed by just restarting your system and starting the browser again.

Clear Cookies and Cache

Several problems with loading pages can be fixed by clearing the cookies and cache of Firefox.

  • Open Firefox on your device.

  • Click on the Library button to the right of the address bar, choose History and click Clear Recent History.
  • In the dropdown Time Range to clear, click Everything.
  • Under the drop-down menu, choose Cookies and select Cache.

  • Click on Clear Now.

Restart the Browser in Safe Mode

This refers to a troubleshooting mode, which disables all extensions, disables hardware acceleration, and uses the default Firefox theme, the default controls and toolbar settings, among others. To start the browser in Safe Mode, apply the following.

  • Hold down Shift when opening Firefox, and a dialog box will appear. Just click on the Start in Safe Mode
  • If the issue still happens in this mode, then proceed to the next step. If it does not happen, however, it is probably due to an extension, hardware acceleration or theme.


  1. Steps to Disable Hardware Acceleration

With some graphics driver setups and graphics processors, the browser may crash or may have trouble displaying objects or text on webpages when you use Hardware Acceleration. You can disable the feature to see whether it fixes the issue.

  • Click on the Firefox menu button, and select Options.
  • Type the keyword “Performance” in the Find in Options

  • Under the Performance heading, deselect Use recommended performance settings, and then deselect Use hardware acceleration when available.
  • Then, close Firefox by pressing Alt and F4 keys at the same time, and start the browser again. If the issue is not happening any longer, hardware acceleration was probably the underlying cause. If that is the case, try updating graphics drivers or just run Firefox without hardware acceleration.
  1. Switch to Firefox’s Default Theme

If you are not using the default theme of Firefox, then switch to it. For that, follow the below steps.

  • Open Firefox, and press Ctrl, Shift and A

  • Click on Themes on the left pane, and click to enable the Default
  • Restart Firefox. If the issue does not happen any longer, the non-default theme was causing it.
  1. Disable All Extensions in Firefox

To find out whether a faulty browser extension is causing the issue, disable all installed extensions in Firefox.

  • Click on Extensions just above Themes.
  • Click on the name of a browser extension to choose it.
  • Click on Disable to turn off the selected extension in the list.
  • Repeat this step for each other extension.
  • When you are done, restart the browser.
  • Check if the issue happens with all extensions turned off. If it happens, then one extension is to blame. Enable each extension, and check if the issue persists to narrow down the problem extension. Once you find it out, either disable or uninstall it, and enable the other extensions.

 Reinstall Mozilla Firefox

A problem with a Firefox program file can cause some browser issues. Follow the below steps to fully remove and reinstall Mozilla Firefox. This will not get rid of your Firefox profile information (such as passwords and bookmarks), because that data is stored in another location.

  • Download the installation file for the latest version of Firefox from the Mozilla website.
  • Close Firefox if it is opened.
  • Uninstall the browser from your Windows device. For that, follow these steps.
    • Click on Start and type Uninstall a Program in the search box of the Start
    • Open the Uninstall a Program link from the search results. From the list of programs, choose Firefox and click on the Uninstall Follow the instructions in the Firefox Uninstall wizard to complete the process.
  • Delete the Mozilla Firefox program folder from your system.
  • Install the browser using the setup file you have downloaded before. Just double-click on the installer file and follow the instructions to install it.

Refresh Firefox

This feature can fix several problems by restoring your browser profile to default while saving your important data. To refresh it, just follow the steps mentioned below.

  • Open Firefox, click on the menu button, click Help and choose Troubleshooting Information.

  • In the next page, you can see Refresh Firefox below Give Firefox a tune up. Click Refresh Firefox, and confirm it by clicking on the same button that appears as a dialog.
  • The browser will exit to refresh itself. Once completed, a window will appear listing your imported data. Click on Finish and the browser will open.

How To Fix Some Common Browser Problems

Chrome Browser Issues

Common Browser Problems

Web browsers have a very significant role in our day-to-day lives. We depend on web browsers for many of our needs. If there is any problem with the web browser, it can affect our daily life very badly. It is necessary for every user to know the common problems that they might face while using web browsers. They must also know the solutions for these problems because it may not be possible and practical always to get an expert to solve the problem.

The solutions to the usual problems faced while browsing is very simple and easy to do. Following are some of the most common problems faced while browsing along with their possible solutions.

Slow Page Loading And Performance

There can be numerous causes for the slow loading of the page and the slow performance of the browser. Firstly, make sure that you have a good internet connection speed. Also, ascertain that you have the latest version of the browser installed.

If the problem persists, it might be some extension that is disturbing the performance of your browser. You can disable the add-ons, each one at a time to see if it changes something. For doing this, go to More Tools and then Extensions, on the Chrome menu. Similarly, go to Add-ons in the Firefox menu and Extensions on the Edge menu. If you are using a Safari browser, you can do this by selecting Preferences and then Extensions from the Safari menu.

Sometimes it can be a corrupted cache that is dragging down the performance of your browser. In that case, you may very easily destroy these temporary files and give a fresh start to your browser. Remember to keep the passwords at your reach because you will be asked to log in everywhere after the refreshing start.

To do this on the Chrome browser, open Settings from the menu and then Advanced, after which use Clean browsing data. In Firefox go to Options, Privacy & Security and then select the Clear Data option. If you are using the Edge browser, go to Settings. From the menu, choose Clear browsing data. Then select Choose what to clear. For Safari, pick Manage Website Data under Preferences, Privacy on the Safari menu.

Clear Browsing Data

It is the cookies and the caches that you need to focus on seriously. The cache option will be hidden in the Safari browser. You can access it by going to the Preferences pane and selecting the Advanced tab. You need to tick Show Develop menu in menu bar. In the new Develop menu that is revealed, select Empty Caches.

If the problem of slow loading persists even after taking these measures, try uninstalling and reinstalling your browser. If the result is negative, you can be sure that the problem is outside of the browser and probably be a malware.

Unwanted URL Suggestions

When you are typing a URL in the browser there might pop up so many other URLs as suggestions. If you feel that these suggestions are unnecessary and disturbing, you can remove them by clearing the browsing history using the method described above.

On the other hand, if you want to delete only one among the many URL suggestions, you can do that without clearing the whole browsing history. When the suggestion pop ups, bring the cursor on the suggestion using the arrow keys and delete it using Shift+Delete. The procedure is the same for Firefox as well, except that you need to press Delete (or Backspace) at the end.

You can do this also by going into the browsing history and deleting the unwanted suggestion. But deleting it from the browser bar is much easier.

Numerous Pop Up Windows

In certain cases, there may be so many popup windows opening automatically. This might probably be the effect of a malware affecting your system. The malware might be in the form of an extension, a program or sometimes it can be completely hidden somewhere. The solution is to use the antivirus software that is installed in your computer to make a complete scan of the system. You may also use some no-install, on-demand scanner to do an extra scan. If the problem persists, try clearing the cookies and the caches.

Browser Crash Happening Repeatedly

If you have the problem of repeated random browser crashes, try following the normal troubleshooting steps mentioned before. Make sure that your browser is up to date and that the extensions are working properly. Try reinstalling the browser if it seems necessary. In case you are using the beta version of the browser, try switching to the normal one. Sometimes, it may be some external device connected to the computer that causes the browser to crash repeatedly. Try uninstalling and reinstalling the software programs and the hardware devices.

Most of the problems you face with the use of your browser can be solved using easy methods like this. If they do not work for you, seek the help of an expert who can guide you in finding the solution to the problem of your browser.

Disabling Autoplay Videos in Chrome and Firefox

How To Block Pop Ups

Disabling Autoplay Videos

The internet is getting faster by the day, and it is impossible to deny the benefits this brings to its users around the world. Almost every basic or complex thing that needs doing can be accomplished in minimal time; looking up stuff, collaborating on a project, gaming online, streaming videos, etc have all become a lot simpler and more commonplace. That said, a speedy connection could also bring some major annoyance, such as autoplay videos when you visit a website for another specific reason.

Many website owners think it is all right to sic an unrelated video on you the minute you land on their main page. Some of these stay relatively unobtrusive by playing in one corner of the screen, while others are more in your face, and require you to locate and click the X just so you can get back to your intended business. In both cases, it normally rankles the user that they cannot control whether or not these videos launch in the first place. Luckily though, they can; all it takes are a few tweaks to your browser program’s settings, and you can disable such videos for good.

In Chrome

Google has been bringing lots of changes in Chrome’s autoplay policies of late, and one downside of this is having to look for them. The company talked a big game about making things stricter with the policy, only to roll it back when HTML5 indie game developers protested how it was affecting their income. Because of that, Chrome is now holding a lax approach, and any user wishing to block autoplay videos would need to make some adjustments themselves. Following is how to block pop ups of this sort in Chrome.

Disabling Autoplay Videos

  • Click on Chrome’s omnibar and type in chrome://flags/#autoplay-policy.
  • Click on the dropdown menu shown beside Autoplay policy to see four options:
    • Default (Autoplay stays enabled);
    • No user gesture is required (Autoplay stays enabled);
    • User gesture is required for cross-origin iframes (Autoplay stays enabled in cases where the video is not hosted on another sites; and
    • Document user activation is required (Video starts autoplaying when you click inside the web page).
  • Choose the final option to block the autoplay provision. Now, you can be sure that nothing will play as long as you do not interact with the page.

Controlling Chrome’s Flash Video Playback Setting

By fault, Chrome leaves flash videos disabled, and if a page tries to play one, the browser asks whether you want it to allow that. It is possible to fine-tune the setting so that videos on specific sites can play, and others cannot. For that, or to fix flash player not working on Chrome, you need to do the following.

  • Visit the domain from which you want to let videos through, and click on the padlock image shown in browser’s the address bar.
  • Select Site settings, and then open the dropdown beside Flash. Choose among Ask, Allow, and Block, based on your preference. That allows setting absolute rules for each website, which effectively means some websites cannot throw their videos at you when you visit. You can also block other things from specific websites, such as sounds, for instance.

In Firefox

Firefox Quantum brought several changes when it came out, including one to the feature that keeps autoplay videos from launching in the browser.

Flash Player Not Working On Chrome

  • Head to the address bar and type in about:config. Inside the search box, type in autoplay.
  • The set preference would normally show up as 0 for autoplay.default. That means videos can play when you land on a page.
  • Double click on this value and replace it with either of the following:
    • 1 (blocks every autoplay video); and
    • 2 (asks for your permission to play a video, based on the domain you are visitng).

These are just the basic settings you can use, and you can rest assured that both Google and Mozilla are poised to bring further changes to this area. Web-viewing experience is highly valued these days, and browser developers have to expertly balance it with revenue so that all parties stay happy. For now, it is good that there even is an option to stop videos from playing, even though making that happen takes a little doing.

If you browser serves up this or any other issue, and you are pressed for the time or expertise it takes to handle the matter on your own, give us a call and we can fix it for you. Our team of certified and skilled experts are available round-the-clock to make sure no browser issue gets in the way of a pleasant web-viewing experience. We deal with such issues on an hourly basis, which is why we know what works where, and when. Call our browser support professionals for any and all help you may need with Chrome, Firefox, Opera, or any of the other internet browsers used these day, and we promise we can help you out.

Tips to Fix Google Chrome Error 0x00005

Google Chrome Not Responding

Common Browser Issues

Google Chrome is a web browser used by many computer users. It was developed by Google and the first version of the browser was released in 2008. The browser was first available for Windows operating system only, buy gradually ported to macOS, Linux, Android, and iOS. Today, Google Chrome has become the browser of choice for millions of users worldwide.

There is no denying the fact that Google Chrome offers a superior web browsing experience. However, it is not devoid of errors and issues either. One such common problem that annoys Chrome users is the Error 0x00005. Worry not, below is how to fix the error and get your Google Chrome browser up and running again.

Common Instances

  • “Error 0x00005” is displayed while using the computer and the active program window is crashed.
  • The computer crashes frequently displaying “Error 0x00005” while running a particular program.
  • “Google Chrome Error 0X00005” is displayed on the screen.
  • The computer acts sluggishly; the response to mouse and keyboard inputs is very slow.
  • The computer periodically freezes for a few seconds.

The above listed symptoms of Error 0x00005 can appear particularly while running a software program related to Google, during installation of a program, during Windows shutdown or startup, or even when you are trying to install the Windows operating system. So before trying any troubleshooting steps, it is really important to keep track of when and where the error occurred.

Fixing Google Chrome Error 0x00005

Error 0x00005 is a runtime error and can be caused by many factors. Therefore, it is important for you to troubleshoot all the possible causes of the error to prevent it from happening again. The common causes include:

  • Incomplete installation or corrupt download of the Google Chrome web browser
  • Windows Registry corruption from a software change related to Google Chrome. It can be just uninstall or a reinstall of the program.
  • Malware or virus infection corrupting the Google Chrome related files or Windows system files.
  • Some other program mistakenly or maliciously deleting files related to Google Chrome.

Repair Registry Entries

Repairing and editing the Windows Registry on your own to get rid of invalid Error 0x00005 keys is not recommended until and unless you are a computer tech support professional. This is because wrongly editing the registry of the computer can stop it from functioning properly and can cause irreversible damage to the Windows operating system. Instead, it is recommended to make use of a trusted registry cleaner program to scan and repair any registry errors related to Error 0x00005.

Chrome Keeps Crashing

Troubleshooting Tips

Registry cleaner programs can find missing file references, invalid registry entries, and presence of broken links inside the Windows Registry. These programs will create a backup before starting the scan and will provide you the ability to undo the changes made by the program. This will help you avoid any possibilities of damage to the computer. The bonus part here is that these registry cleaner programs can also help improve the speed and performance of the computer after the scan and repair.

Update the Drivers

Error 0x00005 can be caused by outdated or corrupt device drivers as well. Drivers can get corrupted due to many reasons and the best thing that you can do to fix device driver corruption is to update the driver. It will be very difficult for you to find the exact driver for the hardware device that is leading to the Error 0x00005. Even if you are very much experienced in locating, downloading and updating the device drivers manually can be very frustrating and time consuming. Another issue is that installing the wrong driver or an incompatible version can worsen the problem.

It will be wiser idea to make use of an automatic driver updater program to download and install the necessary updates. This can also help you save time and avoid unwanted complexities that are involved in manually updating the drivers. The automatic driver updater tools can automatically download and install the necessary device drivers. These programs create a backup of the current version of the device drivers before installing the latest ones. This means that you can rollback any driver to an older version when needed.

Clean Out System Junk

Your computer will accumulate junk files over time from daily usage and normal web surfing. If these junk files are not cleaned out occasionally, it can make the computer and Google Chrome browser to respond sluggishly, or even lead to Error 0x00005. This can be due to file conflicts or low hard disk space. This is the reason why it is important to clean up the temporary files with the help of disk cleaner programs. This will not only solve the Error 0x00005, but also improve the performance and speed of the computer dramatically.

Windows has a built in disk cleanup program, the cleanmgr tool, but it will be a better idea to make use of a specialized hard drive cleanup program to scan and clean your computer. Running the program once a day will help you ensure that your PC is always clean and fast.

How to Enable Google Chrome Sync and Secure the Data

Chrome No Sound

Common Browser Issues

When you turn on Google Chrome’s sync feature, you will see the same information on devices in which you have signed in to the browser with your Google Account. It syncs bookmarks, passwords, history and open browser windows or tabs, autofill and credit cards information, settings and preferences.

When its sync feature is turned on, all your user profile info is saved to the Google Account, with which you have logged in. If you do not need to sync everything, then you can disable it and select what information you want the browser to sync. Follow the below steps to disable the sync feature.

  • Open the signed in Google Chrome on your personal computer.
  • Click on the three-dot icon at the upper right side, and select Settings.
  • Click on the Sync
  • Click the Sync everything toggle switch to make it disabled.

Google Chrome Sync

Change the Gmail Account Where you Want it to Save Information

When you change the sync Gmail, the above-mentioned or synced information in it will be copied to the new Google Account. Once you turn off the sync feature, follow the below steps to change your Chrome sync account.

  • Open Google Chrome, select the three-dot icon, and click on Settings.
  • Click on the Turn on This opens a new web page where you can sign in to your Google Account with its username and password. Log in to the Gmail you want it to sync to.
  • Once you have signed in to the Google Account or the browser, it will prompt you to confirm the same. So, click on the Turn on button upon prompt.

Keep your Synced Information Private with a Passphrase

With an optional sync passphrase, you can make Google’s cloud store as well as sync your browser’s data sans letting Google read the information. This means your synced Chrome data is protected by encryption when it is in transit.

When you have the sync passphrase:

  • You will need it whenever you log in somewhere new.
  • You will have to enter it on devices where you have already logged in.
  • Your feed will not show suggestions based upon website you have surfed in the Chrome browser.
  • You cannot view saved passwords in Google Account or make use of Smart Lock for Passwords.
  • All your browsing history will not sync on all of your devices. Only website address that you enter in the address bar of the browser will sync.

Steps to Create the Passphrase

  • Firstly, turn on Chrome sync.
  • Click on the browser’s three-dot button, and select Settings.
  • Click on Sync.
  • Scroll down to the bottom, and select the radio button Encrypt synced data with your own sync passphrase.
  • Type a Passphrase and Confirm passphrase in the respective fields, and click on the Save button highlighted in blue color.

Chrome Sync Passphrase

Steps to Reset the Passphrase

First, you have to remove the sync passphrase. For that, go to the Settings page, click on the Reset Sync link highlighted in blue color, click on the RESET SYNC button again, and click on OK for confirmation. You have to again turn on sync as mentioned above. Then, create a new passphrase using the earlier step to reset it.

See your Chrome Information on All of your Devices

Once you have turned on Chrome sync, you can see the info saved on your other devices.

  • Save and Manage Bookmarks
    • Open Google Chrome on your PC.
    • Press Shift, Ctrl, and O keys at the same time.
    • On the left side of the new page, you will see folders with bookmarks.
  • See Open Tabs on Other Devices
  • Open the Chrome browser.
  • Press Ctrl and H keys simultaneously.
  • Click on the Main menu icon denoted by three horizontal lines, and select Tabs from other devices.
  • See Saved Passwords
  • Open the browser, and go to Google Account’s Saved passwords For that, sign in to your Gmail, click on the icon with nine small squares on the upper right corner, select Account. Then, click on the Signing in to Google link. Click on the MANAGE PASSWORDS link in the next page. You have to sign in to your Gmail once more, and the Passwords section opens.
  • Below Saved passwords, you will see a list of websites and with the password hidden. To view the password of each site, click on the eye icon to the right.

Google Saved Passwords

By syncing your saved passwords to Google Chrome, you will also see them available once you log in to a compatible smartphone application.

If you want to know about anything related to the browser, or are looking for ways to troubleshoot any issues related to sync, then get in touch with our browser support professionals through the toll-free number.

Call Toll Free

(866) 230-9456