Category Archive Browser Issues

How to Remove Spybot Search and Destroy from Windows PC

Update My Browser

Common Browser Issues

Even if you uninstall some programs on Windows, its associated modules and files might not get cleared from the computer completely. This guide focuses on Spybot Search and Destroy, which is an adware and spyware removal program. There are two ways for that as explained in detail below.

Uninstalling Spybot Search and Destroy

  • Click on Start on the desktop or tap the Windows button on your keyboard to launch the Start Menu. Click on Programs and Features option in the menu to open it. In case you cannot see it on your Windows version, look it up on the search box of Start Menu.
  • Scroll down to and find Spybot Search and Destroy in the list of installed programs on Windows, and choose Uninstall or Change.

Programs And Features

 

 

  • Follow the instructions on the uninstall wizard to complete the process. As per the Windows version, you will have to click on Yes for confirmation, click Next and proceed until an Uninstall button appears on the pop up box.

Windows Uninstall Option

  • Once you uninstall the program from Windows, restart the PC for the changes to take effect.

Uninstall The Program

Once the computer reboots, open Windows Registry Editor. For that, type regedit in the search box of Start Menu, choose the editor from the search results, and click OK to confirm that once a dialog box pops up. Inside the Registry Editor, you need to navigate through the directories to locate Spybot – Search and Destroy folder and delete it. If you are using Windows 7, click HKEY_CURRENT_USER on the left pane of the Registry Editor, choose Software directory, and delete the registry files and keys in the Spybot – Search and Destroy folder.

Registry Editor

You can also remove the program using the uninstaller file of Spybot Search and Destroy. For that, right click on the desktop shortcut of the Spybot program and select Open File Location option from the pop-up menu. When in the drive or location in which the program is installed, look for the uninstaller file for Spybot Search and Destroy, most likely to be titled Unins000. Double-click on the executable file and follow the on-screen instructions to complete the uninstallation.

No matter which of the above steps you choose to uninstall Spybot Search and Destroy, make sure to clean the residual files from the Windows Registry as instructed above. Yet remember, altering any keys or directories in the Registry Editor wrongly can lead to further issues. So it is better to contact our technical support team in case you do not know how to do that.

How to Troubleshoot User Profile Not Loading Error on Google Chrome

How To Stop Pop Up Ads

Common Browser Issues

At times, an error message appears on Google Chrome denoting that its user profile could not be opened rightly. It can be as annoying as seeing popup advertisements on Chrome and then looking up for how to stop pop up ads troubleshoots on the internet. Yet sometimes, a simple refresh could do the trick and fix the error.

Still, if you run into the error too many time, it could be because of the bunged up browsing history. The corrupt web data files in the computer can trigger the error on the browser as well. So first, you need to delete the browsing history files from Chrome’s directories after backing up the valuable data. Note that web data files comprise passwords, add-ons, bookmarks, and so forth.

Removing Chrome’s Web Data Files

  • Exit the browser by closing all its open tabs
  • If you are using Windows 7, navigate to C:\Users\%User Profile%\AppData\Local\Google\Chrome\User Data\Default

Chrome User Data

Note that the User Profile can be a name you have assigned to the account, which is used to sign into Windows PC. Navigate through to the Default folder, and find and delete the web data file from the last folder. After that, open Google Chrome to see if the error is fixed.

Create a New User Profile by Copying Data from the Old One

Instead of deleting the web data file, you can copy helpful data from the old user profile of Google Chrome in a new one. For that, follow the below steps:

  • Rename the Default folder to Default2, and create a new folder and name it as Default. For that, right-click on an empty space in the open folder and choose New followed by Folder from the pop-up menu.
  • Then, copy the folders or files one by one from the actual or renamed folder to the empty Default After copying each file or folder, open Google Chrome to see in case the issue persists.

Delete the Present User Profile and Create a New One

If the above-mentioned steps fail to troubleshoot the Chrome browser issues, you should delete the profile and create a new one. For that,

  • Open Google Chrome, type chrome://settings on the address bar, and hit the Enter
  • Then, click Manage Other People, click the three-dot button on top of user profile photo and click Remove This Person. Confirm that if Chrome prompts you to do so.

Chrome User Profile

  • Next, add a new user profile.

In case you are still experiencing the error on Google Chrome, contact our team of browsing support professionals for expert assistance.

How to Fix Google Chrome Kill Pages or Wait Error

Chrome Plugins Not Working

Common Browser Issues

Google Chrome is one of the safest and fastest internet browsers out there. With a single click, users will be able to access social media platforms, browse websites, play online games, and stream videos with utmost ease. This is the reason why millions of people from all over the world use Google Chrome for their work and personal needs.

However, several users who use Google Chrome often complain that they have been experiencing Chrome plugins not working and other Chrome browser issues at regular intervals. If you are one among them, then you will need to check whether you are using an up-to-date version of Chrome as a first line of troubleshooting. If not, updating the browser to the latest version might help you to resolve the Chrome plugins not working error.

Google Chrome kill pages or wait error is another frustrating Chrome browser issue that affects thousands of computer users. Users who experience this error will be able to see an error message on the screen of their device when they are trying to load a webpage through Google Chrome. Worry not, this error can be fixed easily with the below simple troubleshooting steps.

Clear Cache

  • Open Google Chrome on your computer. Click on the three-dot icon on the right top corner of the internet browser.
  • Scroll through the list of options until you see the Clear History Click on it and then proceed to the next troubleshooting step.
  • You will now be able to find a Clear browsing data option under Clear History. Click on it and then choose History and Cached images and files. Then click on the Clear Data option right at the bottom of the pop-up box.

Chrome Browsing Data

Disable Cookies

  • Open a new tab in the Google Chrome browser on your PC
  • Type in chrome://settings/content into the address bar of the internet browser.
  • Locate the Cookies option from the list and click on it.
  • Ensure that the Block third-party cookies and site data option is turned on.

Disable Browser Cookies

 

When done, restart the browser and check whether you are still encountering the Google Chrome kill pages or wait error. If yes, you should consider seeking the help of expert browser support technicians.

Resolving New Spam Tabs in Chrome

Pop Ups Chrome

Spam Tabs In Chrome

Of the pop ups Chrome occasionally serves up from nowhere, the ones with spam sites loaded on them have to be the most annoying. Many users face the problem where a click placed anywhere on the page prompts the opening of a new tab which loads a spam page. Maybe it is an ad, which you have to close, so you do that. However, this holds the problem back for barely a minute, after which it is back again to get in the way of work or entertainment.

The good news is that this issue can be resolved, at least on Windows 10. You can either use the inbuilt OS functions for this or install any third party tools. Following is how to remove the pop ups Chrome loads without warning.

  • Check the extensions: First things first, check all the extensions that you recently installed in Chrome. For this, hit the three-dot button at the top right, choose More Tools, and then Extensions. From the list, disable all the extensions and restart the browser. See if the problem persists, and if not, singly enable the extensions until it comes back. The last one you enabled is the culprit, so get rid of it.

Google Chrome Extensions

  • Check the software: Newly installed programs may have fundamentally changed some of the settings in Chrome, maybe because you were not paying attention to the wizard prompts while installing. Uninstall the most recent ones and check if the issue is still there. Install them again, and see if it reappears. Again, the last one is the culprit.
  • Check cookies: Every browser has cookies enabled by default. These may have harmful scripts, which are causing new tabs to open without apparent reason. Go to Settings and choose Advanced, and then select Clear Browsing Data. Alternatively, press the Ctrl + Shift + Del key combination to bring up this option. You will see various options; from these, choose Cookies and Other Site Data, and then hit Clear Browsing Data.

Clear Browsing Data

  • Use third party tools: This option is always risky, but often effective. The wise thing to do is get a certified support technician on board before you begin, which minimizes chances of bungling this irrecoverably. Use external software and clear out any malware that may be causing the issue. Some of these work quite nicely, while others can add to the headache you are already trying to fix

The above methods let you successfully remove the pop ups Chrome loads without warning. For help with this or any other tech issue, call 844-202-3034, and one of our experts will lend a hand.

How to Create and Make Edits to a New User Profile on Google Chrome

Pop Ups Chrome

Chrome Browser Issues

If you share the computer with your friends or colleagues for web browsing, then adding a new user profile on Google Chrome comes in handy. A benefit of that is the browsing information such as history, passwords, bookmarks, and other Chrome settings can be separated. If a new user surfs the web by logging into Chrome browser with Gmail credentials, they can see information such as the websites you have visited. However, you can avoid that by adding a new user profile on Google Chrome for the other person to surf the web.

Of course, Google Chrome browser issues, especially the ones that as pop ups Chrome, can be distracting if they contain malicious content, but the browser offer advantages such as the option to create and manage multiple user profiles. Below is how to create a new user profile in Google Chrome.

Steps to Follow

  • Open Chrome, click on the three-dots on the top-right corner, and choose Settings from the pop-up menu.
  • Under People heading, click on Manage other people.

Chrome Account Settings

  • In the next window that pops up, click on Add Person button on the bottom right.

Chrome Settings

  • Type new user’s name by clearing Person 1, choose a temporary photo, and click on the ADD

Chrome Manage Accounts

  • After that, a new Chrome tab will appear prompting you to sign in with Google Account credentials. So, sign in to Chrome with the new user’s Gmail username and password.

After that, Chrome will synchronize the browsing information of the new user if they are saved in the user’s Google Account or has surfed the web by logging into Gmail on the browser. If your friend or colleague has used the same Gmail to log in to Chrome on a different computer, those details will get synced to the present one in which you have added a new user profile.

Switching to Other Profile on Chrome

  • Double-click the desktop shortcut to open Chrome.
  • Once the browser is open, click on three-dot on the top-right and choose Settings.
  • In the next page, select the user profile or person you want to switch to.

Changing Photo

To use a custom profile photo, click on the user name under the People heading in the Chrome Settings window. You can choose any of the preferred icons from there, or change the Google Account image altogether if you wish so, by navigating to New Tab, and clicking on the Google profile picture. Click on the profile picture and upload a new photo by clicking Select a photo from your computer.

If you need any further assistance with the above-mentioned steps, or want to know how to enable pop ups Chrome or unblock the feature that prevents pop-up ads on Google Chrome, get in touch with our browser support professionals.

Tips to Fix Chrome Plugins Not Working Error

Chrome Plugins Not Working

Common Browser Issues

As you would probably know, users on Google Chrome rely on a number of plugins to work on the browser smoothly. However, in some cases, users may experience some issues with the plugins that they have installed on their Google Chrome. The Chrome plugins not working error will in turn make Google Chrome slow and might even lead to other Chrome browser issues.

If you are experiencing such types of Chrome issues on your Windows 10 computer, then the first thing you should do is to check whether you are using an outdated version of Google Chrome. If yes, then updating the browser to its latest available version might help you to resolve the Chrome plugins not working errors with ease. If that does not work, then below are a few simple troubleshooting steps that might help you to fix the cannot load Chrome plugins error.

Run sfc and DISM commands

  • Simultaneously press the Windows and X keys on the keyboard and select Command Prompt from the list of available options.

DISM commands

  • Enter sfc /scannow in the Command Prompt and then press the Enter You will now need to wait for the scanning process to complete and repair the corrupted files by following the instructions on the screen.
  • If the sfc command is not running, enter DISM /Online /Cleanup-Image /RestoreHealth into the Command Prompt. Once you hit Enter, the entire system will be scanned to remove or fix the corrupted files in Windows 10.

When done, check whether the Chrome plugins not working error is resolved. If not, move to the next troubleshooting step.

Delete the PepperFlash folder

  • You will initially need to ensure that the Google Chrome on your PC or laptop is entirely closed.
  • Simultaneously press the Windows and R keys on the keyboard and the enter %localappdata% in the search box. Click on OK to confirm your action.

Windows Run

  • You will now need to go to GoogleChromeUser Data and then locate the PepperFlash Right click on the folder after locating it, and delete it from your computer.

Chrome User Data

 

If you are still unable to fix the issue, it is best to get in touch with our expert browser support technicians for further assistance. Call 844-202-3034 for immediate Chrome browser support or start a live chat session now!

How to Reset Google Chrome to Fix Common Chrome Browser Issues

Chrome Browser Issues

Reset Google Chrome

Google Chrome is one of the fastest and best internet browsers available to computer users today. With just a simple click on their mouse, users will be able to stream videos, play online games, access social media platforms, and do a lot more on Google Chrome. However, several users often install too many unwanted extensions and plugins on Google Chrome browser, which might make the browser slow or even unsuitable for use.

If you are regularly experiencing common Chrome browser issues, such as Chrome keeps crashing error, then it is best to remove the unwanted plug-ins and extensions from the browser. However, if you are still unable to solve the chrome browser issues, then you will probably have to reset the Google Chrome on your PC.

Unfortunately, several computer users have no clear idea on how to reset Chrome. If you are one among them, it is best to get in touch with an expert browser support technician for help. Yet if you are attempting to fix the issue on your own, then the below simple troubleshooting steps might help you in that.

  • Open Google Chrome on your PC and type in chrome://settings in the address bar of the browser. This will open the Settings panel of the browser.
  • Scroll down through the list of options until you find the Advanced Click on it and proceed to the next troubleshooting step.
  • You will now be able to see a Reset settings option right at the end of the page. Click on that to continue.

Chrome Advanced Settings

  • Once you click the Reset settings option, you can see Reset and Cancel Click on the Reset button to reset the currently saved settings in your Google Chrome browser.

Reset Google Chrome

If you are unable to reset your Google Chrome browser or if you are still experiencing Chrome browser issues at regular intervals, you should check whether you are using an outdated version of Chrome. If so, update your internet browser, as it might help you to fix all the Chrome browser issues that you are experiencing on your PC. If not, get in touch with our tech support team for advanced troubleshooting.

How to Fix Google Chrome Sync Not Working Error

Chrome Browser Issues

Common Browser Issues

Google Chrome is one of the most popular and fastest internet browsers available to users. The numerous features offered by Google Chrome browser have allowed users to enjoy a fine internet using experiencing. Google Chrome also contains an option that lets users to synchronize data between the devices on which they use Chrome.

This handy feature, which is known as Chrome Sync, synchronizes the browsing history, passwords, autofill, and bookmarks with your personal Google account. This means that you will be able to use all the above-mentioned features on all of the devices on which you access Google Chrome. However, several users who use the web browser on a daily basis recently complained that they often run into Google Chrome sync not working error. Some computer users do not even know how to block pop up ads on Chrome. If you fall into either of the categories, you should consider seeking the help of browser support technicians who are experts in fixing Chrome browser issues. Yet again, you can follow the simple troubleshooting steps below to fix the Google Chrome sync not working error.

Enter the Correct Passphrase

  • Open Google Chrome on your PC and then click on the three-dot Menu button on the top-right corner of the browser.
  • Open the Advanced Sync Settings option by simply clicking on the Sync Error Message in the menu, or click on Settings to proceed.

Google Chrome Settings

  • Scroll through the list of options until you see the Encryption options You will need to enter the correct passphrase on the box under Encryption options.
  • Users who have already used their personal Google account for encrypting the data will have to enter their previous Google account password.

Encryption Options

  • Once you have entered the correct passphrase, confirm your decision by clicking on OK.

You will now need to check whether you are successfully able to complete the synchronization process. If not, you should consider resetting the passphrase by using the Google Dashboard. Computer users who have no clear idea on how to do this should get in touch with a browser support team for technical assistance. Skilled and expert browser support technicians who know how to block pop up ads and fix common Chrome browser issues will be able to fix the Google Chrome sync not working error in a matter of few minutes.

How to Fix Google Chrome Does Not Install on Windows Error

Chrome Plugins Not Working

Common Browser Settings

The impressive speed and flawless performance of Google Chrome enabled the browser to win the trust of millions of computer users all over the globe. The efforts made by Google to make their in-house browser a lot better than others have also helped Google Chrome to load web pages instantly.

Even though Google Chrome is an exceptionally safe and quick internet browser, it is also prone to issues and errors. Several users who use Google Chrome on a regular basis complain that they are experiencing Chrome plugins not working error and other chrome browser issues. One of the most common and frustrating Chrome browser issues that affect millions of users is undoubtedly the Google Chrome does not install on Windows error.

If you have no clear idea on how to fix Chrome plugins not working error or Google Chrome does not install on Windows error, it is best to seek the help of expert browser support technicians who have dealt with such issues. However, if you are planning to fix the issue on your own, then below are a few simple tips that might help you to resolve the issue.

Ensure That the Necessary Services are Up and Running

  • Go to the Start menu and then select Control Panel. Scroll through the list of items in the Control Panel until you see the System and Security Click on it and then move to the next step.

Control Panel

  • Under the System and Security option, you will be able to find an Administrative Tools Select the option and then click on Services.

System And Security

Administrative Tools

  • You will now need to open Background Intelligent Transfer Service and select Automatic in the Startup Type. Apart from that, you should also ensure that the Service status is Running on your PC.

Services

Background Intelligent Transfer Service

In most cases, ensuring that the necessary services are running on your PC and performing these few troubleshooting steps has helped users to fix Google Chrome does not install on Windows error. So, try to install Google Chrome on your computer and see if the error is fixed. If not resolved, it is best to seek assistance from a reliable browser support company who have experience in resolving Chrome plugins not working error and other chrome browser issues.

How to Block Pop Up Ads on Google Chrome

Block Pop Up Ads

Common Browser Issues

By default, Google Chrome block ads that pop up on the screen while surfing the web. When Chrome blocks popup ads automatically, a notification that denotes the same will appear on the address bar of the browser. Yet again, if you come across popups while browsing on Chrome, you might want to double-check if someone has changed the setting. Follow the below steps to manually disable popup ads on Google Chrome.

How to Block Pop Ups for All Websites

  • Open Google Chrome on the computer. Click on the three-dots on the upper-right corner, and choose Settings.

Google Chrome Settings

  • In the next page, click on Advanced to expand Chrome Settings.
  • Scroll down to Privacy and Security heading, and click on Content Settings. Click on the Popups option in the next page.

Chrome Content Settings

Chrome Popups

  • Now click on the Allowed toggle switch to change it to Blocked (Recommended).

Block Popups

For Specific Sites

Of course, you will want to add legitimate sites for which a popup blocking exception can be configured to surf the web content in Chrome tabs containing that. Not all popups are spam ads, so you will want to add the site for which you need an exception. For that, follow the below steps on Chrome browser:

  • Click on the three-dots on the top-right, and select Settings.
  • Explore Advanced settings as mentioned before, and choose Content Settings from Privacy and Security.
  • In the next page, click on Popups, and in the subsequent page, click on ADD button next to Allow.
  • Enter the URL of the website, for which you want Chrome to exempt popup blocking, and click on ADD to include it to the popup allowed list.

Popup Settings

In fact, there is also one more way to always allow popups from a particular website on Chrome browser. You can do that while surfing the website containing plenty of useful popups as per your thinking. On the contrary, Chrome may find the popup to be not useful and block it, but you can bypass it by clicking on the Popup Blocked notification that appears in the address bar. If one or more sites appear after clicking on the notification, select the link for which you want to see popup content and click on Done to confirm the same.

If you still receive popup tabs despite applying all these settings on Google Chrome, contact browser support professionals for more advanced tips on how to block pop up ads on Chrome browser. If your computer is infected by malware, further troubleshooting might be required.

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