Category Archive Browser Issues

How to Fix Google Chrome Sync Not Working Error

Chrome Browser Issues

Common Browser Issues

Google Chrome is one of the most popular and fastest internet browsers available to users. The numerous features offered by Google Chrome browser have allowed users to enjoy a fine internet using experiencing. Google Chrome also contains an option that lets users to synchronize data between the devices on which they use Chrome.

This handy feature, which is known as Chrome Sync, synchronizes the browsing history, passwords, autofill, and bookmarks with your personal Google account. This means that you will be able to use all the above-mentioned features on all of the devices on which you access Google Chrome. However, several users who use the web browser on a daily basis recently complained that they often run into Google Chrome sync not working error. Some computer users do not even know how to block pop up ads on Chrome. If you fall into either of the categories, you should consider seeking the help of browser support technicians who are experts in fixing Chrome browser issues. Yet again, you can follow the simple troubleshooting steps below to fix the Google Chrome sync not working error.

Enter the Correct Passphrase

  • Open Google Chrome on your PC and then click on the three-dot Menu button on the top-right corner of the browser.
  • Open the Advanced Sync Settings option by simply clicking on the Sync Error Message in the menu, or click on Settings to proceed.

Google Chrome Settings

  • Scroll through the list of options until you see the Encryption options You will need to enter the correct passphrase on the box under Encryption options.
  • Users who have already used their personal Google account for encrypting the data will have to enter their previous Google account password.

Encryption Options

  • Once you have entered the correct passphrase, confirm your decision by clicking on OK.

You will now need to check whether you are successfully able to complete the synchronization process. If not, you should consider resetting the passphrase by using the Google Dashboard. Computer users who have no clear idea on how to do this should get in touch with a browser support team for technical assistance. Skilled and expert browser support technicians who know how to block pop up ads and fix common Chrome browser issues will be able to fix the Google Chrome sync not working error in a matter of few minutes.

How to Fix Google Chrome Does Not Install on Windows Error

Chrome Plugins Not Working

Common Browser Settings

The impressive speed and flawless performance of Google Chrome enabled the browser to win the trust of millions of computer users all over the globe. The efforts made by Google to make their in-house browser a lot better than others have also helped Google Chrome to load web pages instantly.

Even though Google Chrome is an exceptionally safe and quick internet browser, it is also prone to issues and errors. Several users who use Google Chrome on a regular basis complain that they are experiencing Chrome plugins not working error and other chrome browser issues. One of the most common and frustrating Chrome browser issues that affect millions of users is undoubtedly the Google Chrome does not install on Windows error.

If you have no clear idea on how to fix Chrome plugins not working error or Google Chrome does not install on Windows error, it is best to seek the help of expert browser support technicians who have dealt with such issues. However, if you are planning to fix the issue on your own, then below are a few simple tips that might help you to resolve the issue.

Ensure That the Necessary Services are Up and Running

  • Go to the Start menu and then select Control Panel. Scroll through the list of items in the Control Panel until you see the System and Security Click on it and then move to the next step.

Control Panel

  • Under the System and Security option, you will be able to find an Administrative Tools Select the option and then click on Services.

System And Security

Administrative Tools

  • You will now need to open Background Intelligent Transfer Service and select Automatic in the Startup Type. Apart from that, you should also ensure that the Service status is Running on your PC.


Background Intelligent Transfer Service

In most cases, ensuring that the necessary services are running on your PC and performing these few troubleshooting steps has helped users to fix Google Chrome does not install on Windows error. So, try to install Google Chrome on your computer and see if the error is fixed. If not resolved, it is best to seek assistance from a reliable browser support company who have experience in resolving Chrome plugins not working error and other chrome browser issues.

How to Block Pop Up Ads on Google Chrome

Block Pop Up Ads

Common Browser Issues

By default, Google Chrome block ads that pop up on the screen while surfing the web. When Chrome blocks popup ads automatically, a notification that denotes the same will appear on the address bar of the browser. Yet again, if you come across popups while browsing on Chrome, you might want to double-check if someone has changed the setting. Follow the below steps to manually disable popup ads on Google Chrome.

How to Block Pop Ups for All Websites

  • Open Google Chrome on the computer. Click on the three-dots on the upper-right corner, and choose Settings.

Google Chrome Settings

  • In the next page, click on Advanced to expand Chrome Settings.
  • Scroll down to Privacy and Security heading, and click on Content Settings. Click on the Popups option in the next page.

Chrome Content Settings

Chrome Popups

  • Now click on the Allowed toggle switch to change it to Blocked (Recommended).

Block Popups

For Specific Sites

Of course, you will want to add legitimate sites for which a popup blocking exception can be configured to surf the web content in Chrome tabs containing that. Not all popups are spam ads, so you will want to add the site for which you need an exception. For that, follow the below steps on Chrome browser:

  • Click on the three-dots on the top-right, and select Settings.
  • Explore Advanced settings as mentioned before, and choose Content Settings from Privacy and Security.
  • In the next page, click on Popups, and in the subsequent page, click on ADD button next to Allow.
  • Enter the URL of the website, for which you want Chrome to exempt popup blocking, and click on ADD to include it to the popup allowed list.

Popup Settings

In fact, there is also one more way to always allow popups from a particular website on Chrome browser. You can do that while surfing the website containing plenty of useful popups as per your thinking. On the contrary, Chrome may find the popup to be not useful and block it, but you can bypass it by clicking on the Popup Blocked notification that appears in the address bar. If one or more sites appear after clicking on the notification, select the link for which you want to see popup content and click on Done to confirm the same.

If you still receive popup tabs despite applying all these settings on Google Chrome, contact browser support professionals for more advanced tips on how to block pop up ads on Chrome browser. If your computer is infected by malware, further troubleshooting might be required.

What to Do if Google Chrome Fails to Load on Windows

Google Chrome Running Out Of Memory

Common Browser Issues

If Google Chrome does not open on Windows, try some of the below steps to troubleshoot that. This is one of the common Chrome browser issues, which annoys users all the time. There are several other things to ensure Chrome loads up like, for instance, making sure the computer has sufficient RAM to load a software program.

End Chrome process from Windows Task Manager

  • Right-click on desktop, select Start Task Manager, choose exe in that and click on End Process or End task button shown to the bottom left.
  • After that, restart the PC and log in as Administrator on Windows startup, Now retry opening Chrome. If it won’t open and an error pops up denoting the same, log off the system and open the browser on a different user account. If it does not work in all accounts, move on to the next troubleshooting steps.

Windows Task Manager

Scan for and Remove Malware

A malicious program may affect Google Chrome installed on Windows PC, and its shortcut on desktop or All Programs. Sometimes, removing malware or other potentially unwanted programs from the system can fix even Chrome load errors. After removing the malware, try changing the browser settings to its default to see if that loads Chrome on Windows afterward.

Reset Google Chrome Settings

To do that manually, you have to delete the User Profile, which you use to surf the web on Chrome.

  • Press and hold down to Windows and R keys to launch Run.

Reset Google Chrome

  • Key in %appdata% on the Run command box and press Enter to open the Roaming folder’s path. Open AppData from that directory, go to Google > Chrome, and click on User Data

User Data

  • Delete the Default folder from User Data

Delete Default Folder

  • This can clear not only user data but also cookies, caches, browsing history, and bookmarks.
  • After that, restart the computer and try to reopen Chrome.

Uninstall and Reinstall Chrome

Sometimes, these basic troubleshooting steps cannot fix the Google Chrome not loading on Windows error. If so, uninstall the browser, and clear its associated files from the Registry. When done, download the latest version of Chrome from the web and reinstall it on the computer. If you are still facing the same Chrome browser issues, contact a browser support professional to identify its underlying cause and troubleshoot the problem.

How to Troubleshoot Errors Related to HTML5 Content on YouTube

HTML5 Browser Support

Troubleshoot HTML5 Errors

As of now, Google Chrome and Mozilla Firefox are two of the top web browsers that support HTML5. If a browsing window hangs while watching a YouTube video, it is worth checking if it has HTML5 browser support or not. In fact, most of the videos in the streaming platform use HTML5 only in browsers that support the same. There are several other HTML5 errors, which users may run into, for which troubleshooting steps are listed below. Even with HTML browser support, some configuration issues or extensions may cause errors while watching YouTube HTML5 video content.

YouTube HTML5 Sound Not Working

This can occur while accessing YouTube videos on Google Chrome, especially if its sound setting is configured as 5.1. To change that, follow the below steps on the browser.

  • Open Chrome, click on the menu button to the upper-right corner, and choose Settings.

Chrome Settings

  • Explore the Advanced settings by scrolling down to and clicking on it, and open Content Settings under Privacy and Security

Advanced Chrome Settings

  • Under Content Settings, click on Microphone and change the audio channel to Stereo instead of a 5.1 headset plugged in.

Content Settings

  • Open the same YouTube video or Chrome tab to see if that resumes playback.

YouTube HTML5 Video Unavailable

This issue may occur if you are using Google Chrome, not that it is specifically for that browser only. Regardless, allowing permission for Chrome to use Adobe Flash plug-in can fix it as and when the error pops up on YouTube window. For instance, a notification denoting that often pops up on top of Chrome tab – you can click on it to allow Flash content to load. Else, you can also use the below steps to countermeasure it:

  • Click on the three-dot menu button to the top-right corner of Chrome and choose Settings from the context menu that pops up.
  • From the list of Chrome Settings, scroll down to and explore Advanced settings, and choose Content Settings as mentioned above.

Flash Settings

  • Under Content Settings, click on Flash, ensure Ask First (Recommended) is toggled on, and ADD the URL of YouTube to ensure Flash content loads up.


Site Submission

In earlier versions of Google Chrome, this option to Allow Sites to Run Flash would be listed above the Ask First toggle. Select both settings to ensure the same and you are good to YouTube videos. If you encounter any video playing errors on any website going forward, contact HTML5 browser support personnel to diagnose and fix the same adeptly.

How to Fix the ERR_CONNECTION_REFUSED Error in Google Chrome

Google Chrome Running Out Of Memory

Error In Google Chrome

Google Chrome is one of the fastest web browsers available to computer users and it easily loads and displays web pages at a rapid pace. The minimalistic and simplistic design of this handy internet browser has made it one of the most popular choices of several users. In fact, the worldwide usage of this browser is estimated to be around 35 percent. However, several users who are heavily dependent on Google Chrome for their personal and work-related tasks recently complained that they have been experiencing ERR_CONNECTION_REFUSED and Google Chrome running out of memory issues. If you are regularly experiencing such browser errors, it is best to seek the help of an expert browser support technicians to resolve the issue.

It is crucial to note that ERR_CONNECTION_REFUSED, Google Chrome running out of memory, and Google Chrome not responding errors are common browser errors. This means that you will be easily able to fix them through a few simple troubleshooting steps. Below are a few tips that will help you to deal with the ERR_CONNECTION_REFUSED error in Google Chrome.

Uninstall and Reinstall Google Chrome

  • Turn on your PC and then go to Programs & Features or Add/Remove Programs from the Control Panel.

 Programs And Features

  • You will now need to check whether you are using an outdated version of Chrome before proceeding to the next step.
  • If yes, download the latest version of Google Chrome and install it on your PC. If you are already on the latest version, simply uninstall and reinstall it to see if the errors are resolved.

Add/Remove Programs

Clear Cache

  • Open a new tab in Google Chrome, select Settings, and then scroll down until you see a Clear Browser Data
  • If you are unable to find this option, then simply type in chrome://settings/clearBrowserData in the address bar of the browser and hit the Enter
  • Tick the checkboxes against Cookies and other site and plugin data and Cached images and files options, and then click on Clear browsing data.

Clear Browsing Data

If you are unable to solve the Chrome browser issue even after performing these two troubleshooting steps, get in touch with professional browser support technicians for further assistance. Note that ERR_CONNECTION_REFUSED can also occur due to unstable internet connection, so make sure that your data connection is up and running before contacting Chrome browser support.

How to Troubleshoot a Download Failed Error in Google Chrome

Google Chrome Running Out Of Memory

Download Failed Error

If an error occurs while trying to download something in Google Chrome, it may pop up as download blocked, insufficient permission, network failed, and so forth. This is one of the common Chrome browser issues; however, users can easily fix the problem by following the troubleshooting steps mentioned below.

Open Chrome Incognito and Disable Extensions if Needed

It is suggested to have reliable wireless or wired connection to fix Google chrome running out of memory errors. Oftentimes, internet connections that take time to load web pages may cause download errors as well. If your internet connection is reliable, and the error popped up despite that, open the Chrome tab in Incognito mode by pressing and holding down Ctrl, Shift and N keys on an active Chrome window. See if that allows you to download a file over the web.

In case you can download files in Incognito mode, the third-party browser extensions installed in Chrome may be to blame for failures in download. Follow the below steps to disable plugins and see if that helps.

  • Type chrome://extensions/ on the address bar and press the Enter
  • Deselect all the extensions one-by-one to check which of the add-ons is causing the error.

Disable Extensions

Change Internet Security Settings

Sometimes, an antivirus software installed in the computer or firewall can also interrupt downloads on Google Chrome. This can happen especially if the software detects a virus in a download and finds it as a potentially unwanted program for the PC. In such cases, disabling the antivirus or firewall until you finish a download can help.

Follow the below steps for an advanced troubleshooting step for virus scan detected while downloading a file from the internet.

  • Press and hold down to Windows and R key to open Run.
  • Type in inetcpl.cpl in the command box, and click OK to open Internet Properties.

Internet Security Settings

  • In the next window, navigate to the Security tab and click Internet It should be set as default, but double-check if it is so.

Internet Properties

  • Click on Custom Level to open the Security Settings – Internet Zone
  • Search for and open Downloads.
  • Ensure File Download option is enabled. If not, put a tick mark next to it.

Internet Zone

  • Under the Miscellaneous section, find Launching apps and unsafe files and configure it to Prompt.

Launching Apps and Unsafe Files

This should fix the download failed error in Chrome. In case you encounter the error message even after following the troubleshooting steps, or are facing Google chrome running out of memory issues, get in touch with online browser support professionals for advanced assistance.

How to Resolve the Secure Connection Failed Issue in Firefox

Firefox Not Responding

Secure Connection Failed Issue

One of the common issues, which users of the Firefox browser encounter while trying to browse, is the Secure Connection Failed warning. It is every bit as problematic as Firefox not responding, and can get on your nerves when you are seriously trying to connect to a particular website.

SSL (Secure Socket Layer) is an encrypted protocol that secures connections made on the internet. If a website has HTTPS:// at the beginning of the URL, then it has said to be secure. If Firefox find that a website is not secure, then you will get the Secure Connection Failed message, which is usually as bad as Firefox not responding, because you will not be able to connect to some websites. Following are some fixes you can try to remedy the situation.

Check the SSL Setting for Firefox

Firefox Not Responding


  • In the URL bar, type in About:Config. Hit Enter.
  • If you see a message that says This Might void your warranty!, get past it by clicking on I’ll be careful, I Promise.
  • Go to the search box and type in ssl.enable_ocsp_stapling.
  • You will find that the value field is set as true. Double click on this to set it to false.
  • Check to see if this lets you connect to the website. If not, move on to the next method.

Check the Proxy Setting

Firefox Browser

If you have a proxy configuration, there is a chance of getting the Secure Connection Failed message. Remember, this is as bad as Firefox not responding.

  • Go to the menu bar, open the Tools menu, and click on the Option
  • Move to the Advance panel and choose the Network
  • Hit the Setting button, which you will find in the Connection
  • After the Connection Setting window comes up, check whether it is set to Manual proxy connection. See that all the details are entered correctly, and hit OK. If it is not set to Manual proxy connection, then make no changes.

Check the SSL Configuration/Installation of the Website

The SSL of the website needs to be configured properly, or else the Secure Connection Failed message will appear.

  • Test the SSL configuration or installation of the site using a free SSL checker online. You will be able to find one by simply searching for “free SSL checker” in Google.

If nothing works, try loading the website on another browser. If it loads without a problem on other browsers, it means that the issue stems from Firefox not finding the website to be trustworthy. In such cases, get in touch with browser support technicians for advanced help.

8 Ways to Fix Slow Page Loading in Chrome

Chrome Browser Issues

Turn Off Extensions

Google Chrome is one of the easiest web browsers to use, something supported by the fact that over 60% of the world’s PC users employ it for daily browsing. Built with fast and safe browsing in mind, Chrome nevertheless serves up issues every now and then, such as slow page loading and slow tab switching. Following are some steps you can take to rectify these particular issues if you ever face them.

  • Use Chrome Cleanup Tool. This is a dedicated utility from Google, which performs scans for and removes spyware, which may be causing chrome browser issues. It supports Windows 7 through Windows 10, and can be downloaded for free.
  • Fix the DNS Setting. Sometimes cause of the Chrome browser issues you encounter are not browser specific. Maybe it is something as broad as an incorrect DNS setting. It is likely the case if you keep seeing Resolving host… a lot on the status bar.
  • Clear the Browser History. With time, a hoard of history files can pile up in your browser. Get rid of these by typing chrome://settings/clearBrowserData in the URL bar and hitting Clear browsing data.
  • Turn Off Plugins. These are extra applications, which are in place to boost the functions of the browser. It is possible one of them is affecting the speed and causing the Chrome browser issues you find yourself saddled with. Try loading a webpage in incognito mode and see if you still have the problem. If not, then a plugin is to blame. Go to chrome://plugins/ and disable all the ones that are listed.
  • Turn Off Extensions. Extensions are similar to plugins in that they are additional applications. To remove or disable one, go to chrome://extensions/
  • Turn Off Hardware Acceleration. For this, go to chrome://settings, and choose Show Advanced Settings. Go to the System section and uncheck the box beside Use Hardware Acceleration When Available.

Chrome Cleanup Tool

  • Remove Bookmarks. You may have a ton of web pages bookmarked, especially if you do a lot of browsing. This can sometimes affect speed when opening a new tab; so clear off all your bookmarks and save them as html files in a folder on your computer.
  • See if Chrome is Up to Date. If you have not updated Chrome in a long while and it is getting slow, maybe it is time you downloaded the latest version and installed it.

How to Fix YouTube Videos Loading but Not Playing

HTML5 Browser Support

Fix YouTube Videos Loading

Watching videos on YouTube is something lots of people do to stave off boredom. Being able to do this is one of the many perks of having a moderately fast internet connection. If you miss the NBA finals for some reason, YouTube steps up and lets you watch the highlights.

One issue viewers sometimes face when trying to watch YouTube videos is that they load but do not play. This can be very frustrating to say the least.


Fixing the Problem

  • Refresh the browser page. This can be down by hitting the twisted arrow icon next to the URL bar.
  • Change the video quality to something lower. Go for 240p or 360p and see if this does the trick.
  • Check your internet. Turn it off and on. Check the speed you are getting for stuff other than YouTube.
  • Clear your browser data. For that, open the browser and choose More. Go to More tools, and then choose Clear browsing data. Check the box beside Cookies and other site and plug-in data, and the one beside Cached images and files. From the menu at the top, choose how far back you want to delete from. Hit Clear browsing data.

HTML5 Browser Support

  • Reset the browser settings. Go to Settings, and choose Show advanced settings. Choose Reset settings in the Reset settings A box will come up. Choose Reset.

Reset Google Chrome

  • Disable plugins. Type chrome://plugins in the URL bar and hit Enter. This will show all the installed plugins. Hit Disable next to each of them.
  • Disable extensions. Type chrome://extensions in the URL bar and hit Enter. This will show all the installed extensions. Hit Disable next to each of them.

Browser Settings

  • Restart the PC. Download and install an updated version of the browser. Also, enable JavaScript in your browser.
  • Download the latest update to Adobe Flash Player, if there is one available. Proceed through the installation by following the on-screen prompts.
  • See if Google Chrome Canary has the same issue. Download this version of the browser and install it. Go to the YouTube video you were trying to play earlier and see if it’s still stuck after loading.
  • Disable HTML5 browser support. For this, download and use the Disable YouTube HTML5 Player Make sure that this extension is enabled after you install it.
  • Restart the browser after shutting down all running audio programs.

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