Category Archive Browser Issues

How to Troubleshoot Safari Browser Crashes on Mac

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Safari Browser Crashes

It can be tough to understand exactly why Safari browser crashes or freezes on a Mac, but there are some reasons it may happen such as:

  • User surfing the web on Safari opens plenty of tabs or web pages;
  • Mac is running an older Safari version;
  • An outdated plug-in or browser add-on creating problems;
  • The browser runs with cache full of cookies, browsing history, and downloads; or
  • Mac PC running slow due to several open apps running at the same time as Safari.

Depending on the cause, which you feel is the one applicable to the Mac you use to surf the web, follow the troubleshooting steps below to fix the browser’s freezing or crashing problem.

  • Chrome Browser Issues

    Common Browser Issues

    Give the spinning pinwheel to load up fully on Safari. Sometimes, it may take up to 60 seconds or so to go away. Close the apps running in the background to assist web page loading speed. Skip to the subsequent step if the wait prolongs.

  • Close all tabs on Safari. This may help if a webpage contain flash heavy pop-up advertisements or videos that consume memory of Mac PC or contribute to browser cache.
  • Force quit the Safari browser. For that, press on the Control key, click its icon in the dock and then select Quit or even Force Quit, whichever is applicable to the respective version.
  • If the Mac PC is running low, restart the system and try browsing again on Safari.
  • To know its version, navigate to the menu bar and click Safari > About Safari. If the browser is an old one, update it to a latest version.
  • Navigate to History menu and select Clear History and Website Data. You can then clear cache or browsing history by selecting All History in the next pop-up box. This might clear the loaded browsing information if you have not cleared cache in the recent past, and will help to avoid freezes or crashes when browsing on Safari in future.
  • Clear the browser add-ons by navigating to Safari > Preferences. Under the Extensions tab, you will see a list of third-party add-ons installed in the browser. Deselect Enable Save to Pocket next to the add-on that you do not use. If that does fix the crash, Uninstall the add-ons one by one to see if that works.

Chrome Lets you Permanently Mute Websites

Google Chrome Running Out Of Memory

Permanently Mute Websites

Google has come out with a new version of Chrome, which lets users stay away from some of the most annoying experiences while browsing the web, such as Google Chrome running out of memory. This new version is available on Windows, Mac, and Linux, and has an additional feature that lets you mute websites which autoplay videos. Otherwise, these videos have the annoying habit of starting to play when you have not even pressed play, with the audio set blaringly loud.

  • To mute sites that automatically start playing videos, users will need to hit the View Site Information symbol at the left end of the omnibar, which resembles a green padlock. The omnibar is the address bar combined with the Google search box where you type in the URL for the site you want to go to.
  • After this, you will need to choose Sound.
  • After the website is muted, it will no longer play videos automatically unless you manually unmute it.

Chrome 64, as the new build is called, is also fixing the issue of disguised links and pop ups. This means the browser will stop sites from tricking you into opening new windows or tabs. This can otherwise happen when links to third party websites look like something else, like play buttons or close symbols. When you click on them, they take you to another website.

Mute Websites

Automatically Stop Annoying Ads

One of the major problems according to Google’s received feedback reports involves complaints about users getting unwanted content on their desktop. The functionality will be rolled out to users through the upcoming days and weeks. Chrome will also be getting a Google-built ad blocker, which will automatically stop “annoying” and “intrusive” ads from coming onto the screen.

An exceedingly high number of people around the world use Google Chrome these days, and with good reason. It is fast, has tons of features, and works well with Google’s other services. Additionally, it is easy on the system’s resources, no matter how many tabs you have open.

However, a lot of times it can serve up issues. Sometimes, all it takes is a few troubleshooting steps, but other times you require a technical expert working on the problem to fix it. If you ever encounter such a situation, get in touch with computer experts who know what they are doing.

How to Clear Waiting for Cache Error on a Chrome Tab

Chrome Browser Issues

Waiting for Cache Error

If you come across an error message titled “Waiting for Cache” on Google Chrome, you will have to clear the browser cache. Browser cache temporarily stores a recently downloaded web page or multiple pages that are already stored. Just as you toggle to a different web page from an existing tab, caching the web pages in memory lets you toggle back to a downloaded tab to read its content.

When one surfs a website on Chrome browser, and its fails to load up fully, you might see the “Waiting for Cache” error below the screen. If the same webpage loads up in a different browser other than Chrome, it might be a cache corruption issue of the browser. An easy way to clear that in Chrome is to clear cache and then reboot the browser.

Steps to Clear Browser Cache in Chrome

Click the Chrome menu icon denoted by three vertical or horizontal lines to the upper-right corner. Click on More Tools in the next drop-down list and then click Clear Browsing Data on Google Chrome. Select Empty the Cache only and leave the rest of the options unchecked in the Clear Browsing Data dialog box, unless you want to Clear Browsing History, Clear Download History, Delete Cookies, and Clear Saved Passwords.

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Google Chrome Errors

You can also click on the drop-down arrow next to Clear Data from this Period and choose any of the options from among Last day, Last Week, Last 4 Weeks, and Everything. If you cannot recollect the last time you surfed the web on Chrome and are looking for troubleshooting steps for browser issues long after the “Waiting for Cache” error, select Everything regardless of the browsing time.

Once you have selected the options according to the last date you browsed on Chrome, click Clear Browsing Data option next to Cancel in the main dialog box that appeared at the start. After that, restart Chrome by closing all tabs in the browser, go to the same web page where you encountered the cache error, and see to it if has gone for the good.

Google Chrome is one of the fastest and reliable browsers available to users, but issues such as corrupt cache tend to make browsing experience somewhat troublesome. Get in touch with a browser support team if you need any further assistance with Google Chrome issues.

How to Tackle the 404 Page Not Found Error

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404 Page Not Found Error

There will be hardly anyone, who does not get connectivity issues when they open a web page. It is not always because of the browser you use though. There are also many other possible reasons for this, such as trouble with the site, your internet service protocol, or even your computer configuration.

The “404 Page Not Found” error is one of the connection errors that occur mainly due to the unavailability of site. Interestingly, you can fix the error separately for a user as well as for a website. Below are some methods that you can try to fix this connection error.

Check the URL

First step is to check the URL, as the reason for the “404 Page Not Found” error could be because of the wrong demand from your browser. That indicates you have typed something wrong in the URL on the address bar. So, check the spelling of the URL you entered carefully and try to load the web page once more.

Try with Breadcrumb

Breadcrumb feature is offered by almost all structured sites in order to move up and down the levels easily. So, if you have breadcrumb, go up and down the level to ensure that the related contents are still available when you encounter the “404 Page Not Found” error.

To start, use the navigation panel of the site and then go to the URL; if you are not able to find it, then go down to the subcategory level in order to find the appropriate content.

Do not Access Page from Bookmark

Chrome Browser Issues

Common Browser Issues

The “404 Page Not Found” error is more likely to occur if you try to open the page directly from the bookmarks. This is because the site owner might have deleted the web page or would have changed the URL to the page. In such cases, try to search the page in the browser search engine and try to get the content either from the same site or from any other relevant site.

Search on Google

The “404 Page Not Found” error page usually comes with a search tab, which helps the users to search the content on the site. Try finding the relevant topics using this. If you cannot find anything, try to Google it and see whether you are able to find the significant topics.

Contact the Site Owner

If all these ideas failed, and the content you are searching for is really important to you, try to contact the owner of the website. The admin of the site might be able to retrieve the information that you need from the site easily.

How to Troubleshoot No Cast Destinations Found Error on Chrome

Google Chrome Running Out Of Memory

No Cast Destinations Found Error

Chromecast helps users to stream or mirror a webcast or a Google Chrome tab on a compatible HDTV. The streaming device relies on a Wi-Fi connection with high-speeds to cast a Chrome tab or desktop. Alternatively, one can use the HDMI port or the USB port of the HDTV to connect Chromecast and use it.

The option to ‘cast’ a webcast on a TV via Chromecast is inbuilt on Chrome’s menu button to the top right denoted by three dots. Else, you can pin the Cast button on the toolbar of Chrome and click on it to cast the chrome tab via Chromecast.

If you happen to see No Cast Destinations Found on the drop-down menu after clicking the option, you need to troubleshoot the missing Chromecast compatible device to enable casting.

Troubleshooting Steps

Chromecast needs Android and iOS devices or a computer featuring Wi-Fi. Firstly, ensure that both Chromecast and the compatible device are on the same Wi-Fi network. You should see the Chromecast device on the TV with its name if you configure it rightly. If you are using an iOS device to watch videos, enable Bluetooth to try mirroring the screen via Chromecast on TV.

Chrome Browser Issues

Common Browser Issues

If you are casting the Chrome tab from a laptop, ensure Chromecast is connected to the TV via 2.4 GHz or 5 GHz Wi-Fi networks. If you have a dual band Wi-Fi router that supports both frequencies, you should disable access point isolation on the router to cast the tab. To know how to do that on the Wi-Fi router, check for troubleshooting steps on the user manual or get in touch with a browser support team.

If other Chromecast compatible device like tablets or smartphones won’t let you cast the chrome tab successfully, then chances are the problem lies with the Wi-Fi network or the router. If that is the case, try the below troubleshooting steps.

  • Unplug the power source of the Wi-Fi router and plug it back on.
  • After a while, connect Chromecast device and the TV on the same Wi-Fi network to see if it works.

If other compatible devices can mirror the webcast from Chrome to TV via Chromecast, then it is likely to be caused by OS compatibility issues of the PC or a Chrome browser issue. Note that both need to be up-to-date to make full use of Chromecast. Further, you should also ensure that the antivirus or firewall is not blocking the connections to Chromecast compatible device.

How to Fix YouTube not Playing Issues in Chrome

Chrome Browser Issues

YouTube Not Playing Issues

A frequently occurring issue in Google Chrome browser is the inability to play videos on YouTube. It can either prevent the video from playback or stop loading the page altogether. Such issues are caused due to several reasons, one being too much memory consumption. This can make it difficult to stream and watch videos on YouTube properly.

There are several methods to resolve such common chrome browser issues. Described below are some of the effective methods to fix YouTube not working issues in Google Chrome browser.

Force Close Chrome with Task Manager

Force closing chrome using the Task Manager can resolve many of the issues related to video playback. For this, first open the Task Manager by jointly pressing Control + Alt + Delete keys or through the Control Panel. In the Task Manager, click on the Applications tab to view the list of operating tasks. Select Chrome from the list and then click on the End Task option to terminate the application. Then launch Chrome again and check whether it is properly streaming YouTube videos.

Disable Hardware Acceleration

Google Chrome Running Out Of Memory

Disable Hardware Acceleration

Sometimes, the video playback may not function normally due to the inability of the browser to handle the streaming data. In such cases, you can disable the hardware acceleration option in Chrome by clicking the three vertical dots and opening the Settings page. Here, go to the Show Advanced Settings section, and under the System tab, toggle the switch or uncheck the Use Hardware Acceleration When Available option. Then re-launch Chrome to see whether the issue is fixed.

Clear Browsing Data

Another effective way to fix this issue is by clearing the browsing data accumulated by the browser. For this click on the three vertical dots and open More Tools.  Now click on Clear Browsing Data, and tick the relevant boxes near to the items listed such as the browsing history, cookies, site and plugin data, and cached images and files, etc. In time range, select All Time or the Beginning of Time, and then click on the Clear Browsing Data option to clear the history.

Note that sometimes, video playback issues can also be caused by the presence of any faulty extensions in the browser. Disable all the extensions used in Chrome by going to More Tools > Extensions and then disable all the listed extensions by unchecking the boxes near to them. Again, start chrome and go to YouTube to see whether it is playing videos normally.

Troubleshoots for the Proxy Server Error on Google Chrome for Windows

Chrome Browser Issues

Proxy Server Error

Some Chrome browser issues are common on Windows PC. If you have encountered the Unable to Connect to the Proxy Server error on Google Chrome, follow the below steps to troubleshoot the issue. Power users can make the most of Chrome but only if the problem has been resolved to full browsing satisfaction.

Troubleshooting Steps

The error message indicates exactly what it says – Chrome fails to connect to a website you are trying to open. So first, close all open tabs on the browser including the tab showing the error message. Then follow the below steps to troubleshoot the Chrome browser issues.

  • Navigate to Start > All Programs and right-click on Google Chrome.
  • Click Run as Administrator and confirm the same when a dialog box appears on the screen.
  • Once Google Chrome opens up, click on the three-dot menu to the top right corner and select Settings.
  • Press Ctrl and F key simultaneously and enter Advanced Under the Advanced heading, scroll down to System and choose Open Proxy Settings.
  • In the next dialog box of Local Area Network (LAN) Settings, select Automatically Detect Settings and leave rest of the options unchecked.
  • Click OK and confirm the changes again by clicking OK upon prompt.
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Common Browser Issues

Open the same website once you apply all these changes to Settings on Google Chrome. Check whether you are getting the same proxy server error on the browser. If so, follow the same troubleshoots once again and check to see if Google Chrome Settings are reverted to how they were prior to changing. If the Settings have reverted automatically on Chrome, then it is likely a software program installed on Windows PC may be causing the reversion.

If that is the case, restart your computer in Safe Mode to retry the same troubleshoots as mentioned above. For that, remove any CD, DVD, Floppy Disk, or USB from the PC, and do a system Restart. When PC reboots, hold the F8 key prior to Windows logo screen. In case you have more than one version of Windows installed, highlight the Windows version having the problem when it boots up using the arrow keys and then press F8. On the Advanced Boot Options, highlight Safe Mode and press Enter.

How to Free up Chrome’s Memory Usage

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Chrome’s Memory Usage

While using the Google Chrome browser, you may find that your computer system is getting slow and there is a slight decrease in the browsing speeds. Chrome uses more memory than any other browsers, and that takes a toll on your computer especially if it has lesser resources like RAM and processing power. This accounts for one of the major Chrome browser issues reported by users worldwide.

There are several ways to resolve this issue though, such as by altering some of the key settings in the browser. This will help in making your Chrome browser work faster and keep the RAM usage to minimum even if your computer has a low processing power. Below is how to free up Chrome’s memory usage.

Using Chrome Task Manager

Chrome has its own Task Manager that lets you find out the overall memory usage. It can help you view the sites open in the browser that uses the highest amount of memory. For opening the Task Manager, press the Shift + Escape keyboard shortcut. This will display all the processes carrying out by the browser including the open sites.

The memory consumed by each of the processes is displayed at the side. Select the sites that consume the highest amount of memory and then click on the End Process button. This will terminate the site and free up the memory, thus allowing you to use the browser faster.

Add Tab Suspending Extensions

Chrome Browser Issues

Remove Add-Ons And Extensions

There are several extensions available in the Chrome Web Store that you can add to your browser. Closing any unnecessary tabs is one of the best ways to prevent the browser from consuming too much memory and thus free up the memory consumption. You can either manually close the open tabs or use special extensions for the purpose.

Extensions like TooManyTabs, The Great Suspender, and OneTab are great for adding to your Chrome browser. These extensions can suspend all the open tabs in your browser and temporarily halt the tabs to free up the memory.

Disable or Remove Add-ons and Extensions

The other leading cause why your Chrome browser consumes too much memory is due to the number of add-ons and extensions installed. They can function in the background and consume a lot of memory that will cause an overall decrease in the speed and performance of the browser.

Look for the extensions and add-ons that consume the highest memory and disable or remove them from Chrome to free up the memory.


Useful Read

Google Chrome running out of memory       Google Chrome Issues        Chrome plugins not Working 

3 Troubleshoots to Fix Google Chrome’s “Aw, Snap!” Error on Windows

Google Chrome Running Out Of Memory

Create New Profile

Those of you surfing the web on Google Chrome might have encountered the “Aw, Snap!” error message, which signifies a webpage crash on the browser. The error pops up when Google Chrome fails to load a particular webpage or tab. “Aw, Snap!” won’t give you the precise reason as to what may have gone wrong with Chrome, but the error points to malicious plug-ins installed in the browser. If it keeps popping on the Chrome browser installed on your Windows PC, follow the below troubleshoots steps to fix it.

Keep the Aw, Snap! Tab open, and Remove Browser Extensions

First, try and reload the tab to see if that resolves the page crash. If not, check to see if a browser extension is causing the issue on Chrome. For that, click on the triple dot menu to the top right corner, select More Tools, and click on Extensions. Remove an adware or something else installed as browser extension on Google Chrome. After that, try and reload the tab containing the error to see if that gets rid of the error.

Clear Browser Cookies and Cache

Chrome Browser Issues

Remove Browser Extensions

Click on the three dot menu, and navigate to More tools > Clear browsing data. In the subsequent window that pops up, choose the approximate Time Range under the Basic heading.. After that, select Advanced and deselect all options except Cookies and other site data and Cached images and files. Then, click Clear data highlighted in blue color, and try and reload the tab showing the error.

Create a New Profile

For this, first close Google Chrome, then launch Windows Explorer by simultaneously pressing the Windows and E keys on the keyboard, or by searching for the same on Start button’s search box. Copy and paste %LOCALAPPDATA%\Google\Chrome\User Data\ in place of Libraries atop the subsequent window, and press Enter to navigate the location. Then, search and find the Default folder in the User Data of Chrome, by pressing the Ctrl key and F key simultaneously. If you find the folder, Rename it to Backup Default. After that, reopen Google Chrome and try and reload the same webpage once again to see if that troubleshoots “Aw, Snap!”. Who knows, Chrome may just load successfully. If not, contact tech support to fix what is one of the simplest of Chrome browser issues for advanced troubleshooting steps for Windows PC. This problem may occur on Android, iPad or iPhone too, but the above steps are only for Windows.

How to Fix Flash Crashes in Google Chrome

Google Chrome Running Out Of Memory

Fix Flash Crashes

Shockwave Flash crashing in Google Chrome is one of the most common chrome issues and it affects millions of computer users every day. If this issue is affecting you, then the first and most important thing you need to understand is that just like any other internet browser, Google Chrome also has its own version of Adobe Flash Player built within it.

In addition to that, some computers might also have another Flash player, which is either bundled with your PC or downloaded from Adobe. If that is the case, then it means that there are two different versions of Adobe Flash Player running on your computer or laptop at the very same time.

When this happens, there is a good chance for these Adobe Flash players to trip over one another. As a result, you will experience frequent slowdowns and annoying Flash crashes when you are browsing internet through your Google Chrome browser. If you are a person who is troubled with the annoying Flash crashes in Google Chrome, then below are a few simple solutions that will help you to fix the issue with ease.

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Chrome Browser Issues

Disable All Extensions

If you are using an outdated version of the Google Chrome browser on your PC, then you might be able to solve the frequent Flash crashes by simply updating the browser to the latest available version. If you have no clue on how to check whether you are using an outdated Google Chrome browser or not, it is best to get in touch with expert browser support technicians, as they will be able to help you.

Disable All Extensions

If updating your Google Chrome browser to the latest available version does not fix the frequent occurrence of Flash crashes, then you will need to disable all the extensions from the browser. Type in chrome://extensions on the address bar of your browser to see the list of installed plugins. Uncheck each one of the extensions and check whether the issue is resolved or not.

Update the Drivers

In some cases, the main culprit behind the frequent Flash crashes on Google Chrome is outdated drivers. So, check whether you are using the latest available drivers for all the programs. If not, upgrading these drivers to the new version might help you to solve this annoying Google Chrome issue.

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