The “Internet Explorer Has Stopped Working” is one of the most common browser issues, which Windows users face from time to time. Internet Explorer has been a go-to browser in Windows PCs for a while now. The browser is reliable and fast in the latest Windows operating system, but there are times when it stops working in previous versions of Windows OS. Regardless, you can fix the temporary crash of IE on Windows PC with the below troubleshoots.
First up, clear the browser cache of Internet Explorer. Usually, it can be done via Settings, but if IE is not responding, you will need to run the Disk Cleanup utility in your PC. Once it opens on the desktop, choose C: Drive where the cached files exist in the system; searching may take a while but once a new window opens, select Temporary Internet Files and click OK to proceed.
Once cleaned, run your virus removal software to clear malware in the system just in case if it is infected. Reboot the system and also try navigating to the browser’s Tools > Internet Options > Security > Reset all Zones and set it as Default.
If Internet Explorer resumes working, then you are good to go. However, if you happen to notice the same error message on Windows 7, you may need to run the browser on No Add-Ons mode. For that, navigate to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-Ons). This would open Inter Explorer without plug-ins, toolbars or incompatible add-ons, which you may have installed previously. If the browser works fine on the said mode, then chances are that one of the add-ons may be the causing the issue.
To disable the add-ons on IE browser, navigate to Manage Add-Ons from Settings denoted by a gear icon. Then look under the Toolbars and Extensions. Disable the add-ons one by one in order to figure out which one causes “Internet Explorer Has Stopped Working” issue.
If none of the above methods work, go to Internet Options, choose the Advanced option, and click on Reset. This would remove the temporary files, add-ons, and so forth while resetting the browser settings to default. You may need to install the add-ons again if you choose this quick fix troubleshoot for Internet Explorer on Windows PC.
Adware, malware, and many other programs can change the settings of your web browser and can take you to new homepages, search engines, and some obnoxious toolbars. While you are installing a new software or program to your computer, you might easily forget to uncheck the options to install these files. However, reverting the changes that has happened to your browser is not so difficult either. Yet often times, you will need to make the changes manually, as uninstalling the program will not restore the default search engine or home page. Some of the common browser issues by malware programs and their fixes are explained below.
If a malware program changes the search engine of your web browser, you will be able to change to your default search engine easily. If you were using Internet Explorer as your default browser, you can open it and click on the gear button, choose Manage Add-Ons, and then select Search Providers. From the list, you can choose your preferred search provider and check the box to set it as default search engine.
If Mozilla Firefox is your default browser, you can click on the search engine icon located in the search box placed at the top right corner of the browser, and choose your preferred search engine from the list. If Google Chrome is your browser, you can right click in the location bar and choose Edit Search Engines. From the list, you can select your preferred search engine.
Annoying programs, malwares and installers can change the homepage of your webs browser easily. The homepage that is set by the malware can be filled with advertisements, making it difficult for you to browse. For most of us, the default homepage for the web browser will be a search engine. If your default homepage is a search engine, you may follow the steps that are explained above to change it back to your preferred one. If your home page is not a web browser, you can follow the below steps.
For Internet Explorer browser, you can click on the gear button, select Internet Options, and click on the General tab. You may now change the web address in the Home Page box. If you are using Google Chrome as the browser, select the menu button of the browser, and choose Settings. Check the Show Home Button option that is located under Appearance. Firefox users can click on Menu, choose Options, and change the address on Homepage box located under the General tab.