At times, an error message appears on Google Chrome denoting that its user profile could not be opened rightly. It can be as annoying as seeing popup advertisements on Chrome and then looking up for how to stop pop up ads troubleshoots on the internet. Yet sometimes, a simple refresh could do the trick and fix the error.
Still, if you run into the error too many time, it could be because of the bunged up browsing history. The corrupt web data files in the computer can trigger the error on the browser as well. So first, you need to delete the browsing history files from Chrome’s directories after backing up the valuable data. Note that web data files comprise passwords, add-ons, bookmarks, and so forth.
Removing Chrome’s Web Data Files
- Exit the browser by closing all its open tabs
- If you are using Windows 7, navigate to C:\Users\%User Profile%\AppData\Local\Google\Chrome\User Data\Default
Note that the User Profile can be a name you have assigned to the account, which is used to sign into Windows PC. Navigate through to the Default folder, and find and delete the web data file from the last folder. After that, open Google Chrome to see if the error is fixed.
Create a New User Profile by Copying Data from the Old One
Instead of deleting the web data file, you can copy helpful data from the old user profile of Google Chrome in a new one. For that, follow the below steps:
- Rename the Default folder to Default2, and create a new folder and name it as Default. For that, right-click on an empty space in the open folder and choose New followed by Folder from the pop-up menu.
- Then, copy the folders or files one by one from the actual or renamed folder to the empty Default After copying each file or folder, open Google Chrome to see in case the issue persists.
Delete the Present User Profile and Create a New One
If the above-mentioned steps fail to troubleshoot the Chrome browser issues, you should delete the profile and create a new one. For that,
- Open Google Chrome, type chrome://settings on the address bar, and hit the Enter
- Then, click Manage Other People, click the three-dot button on top of user profile photo and click Remove This Person. Confirm that if Chrome prompts you to do so.
- Next, add a new user profile.
In case you are still experiencing the error on Google Chrome, contact our team of browsing support professionals for expert assistance.